Oracle Intelligent Bots: Getting Started with Chat bots - My First Chat Bot- Part 2

Continuation of Oracle Intelligent Bots: Getting Started with Chat bots - Part 1

Now you have the basic knowledge about the Oracle chat bot environment. Let's see how to use this environment and create our first chatbot.

• Click on New Chatbot

• Enter Name of the bot which is a mandatory field, and description is optional

• Your bot window will be opened

• Before, doing further steps, the bot has a default flow to greet the user. So, let's test the bot first. 
• Click on "Run" icon which is on top right corner
• Test window will be opened
• Type anything to start the bot flow. Let's say, "Hi". Now you can see the bot response as below

• Let's see the dialog flow for this default bot

• If you observe the dialog flow, we can see different sections but below are very important out of those
• Variables: variables created to use in entire bot in any state.
• States: To define the flow in various states. 
• System.Intent: Is a component name which will map the user input with the corresponding intent and its state defined in the flow
• Now, let's change this bot
• Goto Intents
• Click on the "+ Intent" button to create new Intent
• Give a name to the Intent. Ex: MyBot
• Give some statements to identify the intent under "Examples" section, which we call as utterances

• Select "Flow" from left menu and write the YAML code as below

• You can observe a button called "+ Components" on top left corner in "Flow" which provides a menu to choose system components

• In the flow, the first state is "startBot" which is to identify the intent and the corresponding state 

• If you enter any statement which does not match with any of the utterances, then it will go to "unresolvedIntent"

• Now run the bot. Let's type "Hi" again. This time you can see a message which we defined to "unresolvedIntent"
• Now, give any statement from the given utterances like "about". You can see the defined flow will be started. And the bot  will look like as below